We’ve certainly learned our lesson, and going forward when things are intentionally this rare, we’ll have new testing procedures to make sure a similar mistake doesn’t happen again.Ģ.

We can’t make it right overnight but we’d like to start with two changes:ġ. We erroneously told our community team (including Nevalistis) that the Harvest Pennant could drop. For example, in the case of the Pennant, we were able to verify that individual portions of the criteria to obtain the Pennant functioned correctly, but the end to end process resulted in the Pennant being unattainable once the patch went live. Sometimes things can appear to work correctly in parts, but malfunction when they are put together. Our team uses a combination of code reviews, simulation and cheat codes to verify functionality. How did this happen? Testing something that is intentionally extremely rare means we need to use some dedicated testing techniques. The development team is sorry for this huge misstep on our part - we know that our mistake caused many players to spend hours trying to locate items which we now see in hindsight was a wild goose chase. Instead of making the items extremely rare, they did not appear at all. Unfortunately, it turns out we made a mistake.

Weeks passed, we checked and double-checked the data, and ran some internal tests - these items were intended to be rare and hidden, but had we perhaps hidden them too well? As 2.4.1 unfolded, we were surprised to learn that nobody appeared to have found these items. Among the items intended to be extremely rare are Steffon’s Heavy Lance, Mace of the Crows, and the Harvest Pennant (also known as the Fallen Pennant). In Patch 2.4.1, we introduced a number of new cosmetic items to the game including a few extremely rare items such as the Cosmic Wings and Rainbow Portrait. And then finally Wyatt dropped in to confirm that yes, the search was impossible.

It was all great fu n, until fans began to suspect that the items were actually impossible to find. During the struggle CM Nevalistis kept popping in with encouragement, while refusing to provide hints/spoilers for the struggle. Fans kept a thousand+ post thread going all season, trying to crowd source knowledge about where to find some ultra-rare cosmetic items.

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